6 Awesome MailChimp Automation Hacks – Lead Scored Emails, Pre-Filled Forms & More!

For the last couple of years, I have been running marketing automation campaigns for large corporations and multinational brands that want to take their marketing strategy to the next level. The work involves advanced clustering and segmentation, automated email flows, social media integration, lead management, and other push and pull mechanisms for personalizing the brand’s […]

How Onnit Can Use KISSmetrics to Drive Their Growth

Launched in 2010, Onnit is a fast-growing company that sells nutritional supplements, food, and fitness products. Most products Onnit sells are their own private label, while a few are from third-party sellers. Many of Onnit’s products are consumables, meaning that customers need to reorder on a regular basis. Therefore, the key to Onnit’s success and […]

Driving SaaS Growth With Customer Success

A business cannot survive without loyal customers. SaaS companies depend on recurring customers. Ecommerce companies need repeat purchase customers. Consumer internet companies need visitors to keep coming back on a routine basis. Happy customers are loyal customers. That’s why within many SaaS companies there is a department for customer success. It’s more than a support […]

15 Google Analytics Tips to Speed Up Your Website Data Analysis & Optimization

Would you like to achieve more in less time and with less effort? The success of any online business depends on how quickly it can turn insights into action. This is true for data analysis as well. The good news is that you are about to learn 15 actionable tips you can use with Google […]

How to Develop “Strategy” In B2B Content Marketing

If you’re judging by the title, this could be one heck of a scary article to read. Scary, long, and way too complicated. You don’t have time for this, do you? I’m going to go ahead and tell you the point of this article, so you know upfront what I’m trying to accomplish, and why […]

Top 5 CMO Mistakes & How to Avoid Them (The Mistakes, Not the CMOs)

Introducing the 5 most difficult jobs in America, according to Career Overview: Coal Mining President of the United States Alaskan Crab Fishing Mercenary Chief Marketing Officer (CMO) Confession: I may have bumped up CMO a few spots. OK, a few hundred spots, but that job is darn hard. (I’m blending CMO and Director of Marketing […]

Protect Your Brand: Push Your Product, Not the Promotion

Brand promotion through email marketing is a crucial tool for customer acquisition and engagement. Many businesses waste precious effort and resources because they don’t plan their brand promotion properly. Traditionally, retailers have been able to just post huge signs and distribute flyers making consumers aware of the sale in the back. Their storefronts could remain […]

10 Ways to Capture Email Leads Without Disturbing Your Visitors

Your email list is your biggest asset! Michael Hyatt, the “intentional leadership” author has built a multimillion-dollar business on the strength of his email list (115,000 and counting). (Source: His blog.) According to him and other industry experts, list building is the key to a regal online presence. But list building often annoys people. The […]

4 SEO Data Reports You Haven’t Looked at In a While (and Should)

We marketers are drowning in a sea of metrics. We have more numbers, statistics, analytics, percentages, pie charts, line graphs, and data crunching than we know what to do with. Why in the world am I going to tell you to look at four more? Here’s why. Often, we look at the same metrics over […]

How to Multiply App Downloads with One Simple Localization Test

As of last July, there was a combined total of 2.5 million apps in the Google Play App Store and the Apple App Store. The app stores get more and more competitive every year, and app publishers are using every available advantage to increase their downloads. Number of apps in each of the app stores, […]

101 Ways to Source Content Ideas

As the author of thousands of blog posts, one question I often get is: How do you think of new ideas for blog posts? I have had occasional writer’s block; but for the most part, coming up with ideas has never been an issue. If you pay attention to the world around you and listen […]

Driving Sustainable Business Growth

Growth is unique challenge. Knowing how and when to grow are just a few of the challenges young companies face. Three panelists at Airbnb recently chatted about these challenges. The panelists were: Annie Chang, who runs product at Homejoy. Sam Schillace, who is VP of Engineering at Box. Gustaf Alströmer is a product manager on […]

How to Solve the Biggest Pricing Challenge in the SaaS Industry

Don’t kid yourself. SaaS pricing is not easy. I understand. I have made a few mistakes when it comes to pricing. Through trial and error (life’s greatest teachers), I’ve learned how to price a product, how to improve customer LTV, and how to add features that improve sales and don’t cannibalize business resources. I want […]

The Forbidden Channel: Grow Your SaaS Business Through Direct Email

Some argue that the cold call is dead. However, if my growing business is any proof, the cold email pitch is alive and thriving. And, besides, in a world where spam filters are increasingly sensitive and most cold emails are decidedly unwelcome in a decision-maker’s inbox, then how could anyone be so successful with this […]

How to Assemble a Social Media Dream Team

You need a social media team that can absolutely nail it. That doesn’t happen by just putting warm bodies in front of computers. You need a team of innovators, mold-breakers, thinkers, organizers, brainstormers, collaborators, and strategists who are wicked smart, insanely skilled, and ready to push your business to an extreme level on social media. […]

5 Lessons from David Ogilvy That Still Work for Mobile App Marketing

He cooked for the President of France, sold stoves door-to-door, wrote questionnaires for a research firm, and worked for British Intelligence. Later, he built Ogilvy & Mather. Yes, we are talking about David Ogilvy, often described as the “Original Mad Man” and “The Father of Advertising.” He created some of the most successful marketing campaigns […]

Five Reasons Why Prospects Object to Your SaaS Product and How to Overcome Each Objection

You’d think that by now nearly everyone would be sold on the idea of SaaS, cloud services, and the power and flexibility of a subscription service to meet their needs. You’d think. Unfortunately, not everyone is convinced that SaaS is a legitimate model for software usage and purchase. I’m going to go through their main […]

What The Pulse App Co-Founders Learned About Building Products

Pulse Co-Founders Akshay Kothari and Ankit Gupta are two Stanford graduates that were always building side projects. All this experience made them learn some valuable lessons that helped them build the Pulse app, which earned them a $90 million acquisition from LinkedIn. Two weeks after the acquisition, they gave a talk at Stanford University and […]

Your SaaS Is NOT a Product: How to Change Your Mindset and Boost Your Revenue

It’s hard to think of something as both a product and a service. This whole both/and scenario is tough for those who view the world in black-and-white. But that’s what we have with an SaaS. The acronym spells it out — software as a service. We have software. And we have a service. We have […]

The Psychological Trigger That’s Confusing Your Customers (and What to Do about It)

For countless years, businesses have been searching for their own unique selling propositions, trying to differentiate themselves from their competitors and convince customers to choose them. Businesses go about this in many ways, such as by highlighting the different features they have, lowering prices (or, in some cases, increasing prices), or focusing on the competitor’s […]

5 Simple Ways to Increase LTV for an Ecommerce Business

In the ecommerce business, you can pick all kinds of numbers by which to judge and analyze your business. You can calculate visitors, bounce rates, CTRs, conversion rates, and micro-conversion rates — all of which are important. But there’s another metric, the importance of which far outweighs all the others. It’s called LTV — the […]

Turn Mobile Shoppers into Customers with These 10 Simple Tests

Mobile accounts for more than 50% of all ecommerce traffic. Yet, mobile converts at only 1/3 the rate of desktop; that is, 3% on desktop vs. 1% on phones. Why don’t mobile shoppers buy? And, how can you make them convert? While you can’t always make mobile shoppers convert at the same rate as desktop […]